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Supreme Court today, while hearing Suo Motu Writ Petition on Appointments of President, Members, Staff, in Consumer Dispute Redressal Forums, directed all States to notify Rules under Section 44 of the Consumer Act, 2019 and advertise all vacancies, existing and prospective – within 2 weeks as also to fill the same, by maximum 8 weeks. Centre has been issued similar directions with respect to the NCDRC, and further asked to conduct a comprehensive Legislative Impact Assessment over the new Act of 2019.
A Division Bench of Justice SK Kaul and Justice Hrishikesh Roy, while hearing the matter today, issued the following directions,
States were also directed to comply with the earlier order of providing data related to vacancies, for the purpose of updating the same on NCDRC portal – within 2 weeks. UTs of J&K and Ladakh are also asked to file their responses.
Courtroom Exchange
While hearing the matter, Justice SK Kaul said,
“Don't create hopes when you are unwilling to fulfil aspirations. If you raise hopes that consumer will get their disputes redressed, you have to have adequate no. of people to deal with the cases coming up.”
With respect to NCDRC, it was informed that out of 6 vacancies, 4 were filled up with one vacancy likely to arise in the near future.
Compliances on the same timelines were directed to the Union.
Court also heard on the aspect of Legislative Impact Assessment of the new Act brought in 2020, as reflected under Para 4 to 8 of the February 22, 2021 Order.
“Once the legislative committee made these changes, what impact will it have on litigation is the study that should have been carried out. This is the irony of all legislation - you never do legislative impact study,” Justice Kaul said to ASG Mr. Lekhi.
Court was informed that the new Act was only the modification of the older one, to which no objection was raised by the States, however later, certain letters in this respect was made.
Dictating the order on this aspect, the bench said,
“Atleast now a comprehensive legislative impact assessment must be carried out – Union Of India Affidavit does not deal with the aspects related to Para 5 of our order dated 22 Feb, 2021 but is confined only to Para 6. The study be undertaken and placed before us within 4 weeks”
The bench added that now since 2 years have passed and the Centre is equipped with the data related to filings under the changed pecuniary limits, a detailed study can be carried out with respect to impact of the new Act.
Brief Background
On the last date of hearing, Court placed on record the Statement by Advocate General for Punjab – that there is no answer as to why the process of filling up vacancies hasn’t begun yet, however, the same shall be done within 3 weeks.
Directions were issued to the Union and Other States to place Affidavits on record.
Learned Amicus was granted 2 weeks time to study, analyse the material so placed.
The present Suo Motu Writ Petition was taken up by the Top Court to deal exclusively with the issue of vacancies in the District/State Consumer Dispute Redressal Commissions. Court had recorded in its order dated February 22, 2021 that different States had different updated timelines – while the position in some of the States, as reflected on the website, was updated till 2020, the others were left only till 2014.
The Division Bench of Justice SK Kaul and Justice Hemant Gupta, had then observed,
“This is something which cannot be countenanced as the States should be upgrading and informing the National Commission website about the vacancy position existing as on date, more so, in view of Section 17(1)(d) of the Consumer Protection Act, 2019 which assigns the task of overseeing the issue of functioning of the State Commissions and District Commissions to the National Commission.”
Directions were issued to the Union & State Governments to respond broadly on:
Case Title: In RE: Inaction of the Governments in appointing President and Members/ Staff of Districts and State Consumer Disputes Redressal Commission and inadequate infrastructure across India
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